We attempt to answer some more frequently asked questions by clients:
ScriptoSphere gets some very common questions on Audio Transcription frequently, and we’ll attempt to answer those questions on our blog here in this FAQ series. Some of the new questions are listed below:
Q: I am confused about your rates. I have a 60 minute file ready to be transcribed, but I don’t know how much would it cost. Please give a quote. Thanks.
A: Our rates are listed on our homepage here: http://www.scriptosphere.com and for the RUSH rates, you can visit our Policy page here: http://www.scriptosphere.com/policy.htm. Now, as you can see, the rates depend on the quality of your audio file. So, for example, if your recorded audio has two speakers, and the audio quality is clean and clear where both of them are easy to understand, it will fall under our Type I category, which is $0.90 per minute of audio. So, for a 60 minute audio file, the transcript will cost you 60 x $0.90 = $54. This is of course the rate for a normal turnaround time of between 2-3 business days. If you want the transcript sooner, the rate goes up, as explained on our Policy page.
Q: What are your payment options and any policies that you might have?
A: You can pay us either via PayPal or via Xoom. The first option is easier for some clients as they already do a lot of online shopping via PayPal. Xoom is an alternative for sending money directly to our bank account, and this option is used for large orders of transcription, where the total invoice amount exceeds $300 or $400.
Our policy for new clients can be of upfront payment, because we have no way of knowing whether the client will remain honest and pay up after they get their transcripts. We would like to think that it’s an ideal, honest world out there, but that’s not the case, and audio transcription is a really difficult job that deserves payment, just like you would pay any other service. 
Q: I can’t figure out how to upload my file on your website for transcription. Can you please help?
A: The process of uploading your files on the ScriptoSphere website is really easy. You’ll see the upload button at the top on our website, and also the big banner that says “Upload your audio files here” at the bottom. If there is a problem with either of those two, simply click this link: http://www.scriptosphere.com/upload.htm.
Once you open that page, be patient because the upload box can take a little time to load. Once the upload box has loaded, simply enter your email address, and details about the file and yourself, then proceed to the next step. Next, simply click on the “Browse” button and locate the file on your computer hard drive. You can choose up to 5 files to upload. Now that you have chosen to upload your files, simply click on the “SendThisFile” button, and the file will reach us. We’ll contact you within 24 hours with the quote and other information.
Hopefully the above questions were helpful for you, our beloved clients. Do not hesitate to email us for any further questions that you might have, on transcription@scriptosphere.com.
Upload your audio files for transcription
Email us for a quote or further details: service@scriptosphere.com
ScriptoSphere Audio Transcription Services